We understand every journey is unique. Whether you need special accommodations, have last-minute changes, or just want expert advice on choosing the perfect vehicle, our team is ready to assist
All Envision Limo chauffeurs are required to follow local regulations and
recommendations regarding vaccinations and the use of masks. They have also
changed several parts of the typical ride experience.
For example, chauffeurs are required to disinfect the vehicle after every
ride, and avoid shaking hands with guests.
Chauffeurs can also provide guests with a mask upon request in case they
would like to wear one, and they offer hand sanitizer. They also removed
newspapers, magazines and other non-single use items from seatbacks.
We also ask all guests who are showing any symptoms or have tested positive
to not book an Envision Limo ride until you receive a doctor’s
permission to travel.
Because there has not been compelling scientific evidence of the safety
benefits of partition screens, some partition screens create a danger in
case of an accident and local regulations differ across the world, we have
not made partition screens mandatory to our chauffeur partners but rather
advised them to follow local regulations.
Partition screens are optional, unless local regulations require them. Their
efficacy remains unproven, and they add more risk in the
event of an accident.
We accept bookings globally and monitor country and local travel restrictions. We also encourage travelers to double check their schedules and plans during this time of evolving restrictions. If new safety measures would prevent an existing booking from occurring, we will notify guests and modify or cancel rides without penalty. It’s important to note that border restrictions and quarantine requirements may prohibit cross-border trips. We comply with local rules and will take the necessary actions to protect public health and the wellbeing of guests and chauffeurs.
Envision Limo includes one hour of complimentary waiting time for all airport pickups. However, we know that airport arrival procedures may change unexpectedly. Therefore, we suggest that guests arriving internationally schedule at least 60 minutes of buffer time or more after the flight arrival time. We are also asking for chauffeurs to be flexible and wait longer than an hour if at all possible.
Yes, chauffeurs will continue to provide the same personal assistance with luggage and other belongings. If you prefer to handle your luggage personally, please inform the chauffeur.
They will open and close the trunk so only you will touch your belongings. If the chauffeur handles your luggage, they will wipe down the luggage handles before handing it back to you.